STORE POLICY

We recognize the importance of your privacy and maintaining the confidentiality of your personal information. This Privacy Policy applies to all products and services provided by us and sets out how we may collect, use and disclose your personal information. This Privacy Policy is governed by and observes the requirements of the Personal Data (Privacy) Ordinance (Chapter 486) (the "Ordinance").

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Our Company Policy

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You need not supply any personal data in order to access Our Website. When you participate in, access or sign up to any of the services, personal data is collected from you to enable us to provide you with the services. You may decline to provide us with the requested personal data, but in such case, we may not be able to provide the services to you. By submitting your personal data, you consent to the use of that data as set out in this Privacy Policy Statement.

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Types of Personal Data Collected

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For the purpose of carrying on the company's business, including registration and administration of the company's website and related products and services (including relevant online services), you may be requested to provide personal data such as, but not limited to, the following, without which it may not be possible to satisfy your request:

(i) Your name, date of birth, telephone number, email address;

(ii) IP address, real-time geographic location data;

(iii) Social media contact;

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In some instances, you may also be requested to provide certain data that may be used to further improve our products and services and/or better tailor the type of information presented to you. In most cases, this type of data is optional although, where the requested service is a personalized service, or provision of a product is dependent on your providing all requested data, failure to provide the requested data may prevent us from providing the service to you. This type of data includes, but is not limited to:

(i) Allergies;

(ii) Hobbies and leisure activities;

(iii) Other related products and services subscribed to.

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The company's web servers may also collect data relating to your online session, the use of which is to provide aggregated, anonymous, statistical information on the server's usage so that we may better meet the demands and expectations of visitors to Our Website. This type of data may include, but is not limited to:

(i) The browser type and version;

(ii) Operating system; and(iii) The IP address and/or domain name.

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Use of personally identifiable information collected

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Personal data collected by the company may include, without limitation:

1. Providing you with the related services;

2. Verifying your account identity;

3. Handling your order(s) and payment instructions, or collecting outstanding bills or other instructions;

4. Analyzing, verifying, and/or conducting credit checks, payment details and/ or conditions, so as to provide you with the related services;

5. Designing services for you;

6. Providing you with customer service;

7. Conducting marketing research, statistics analysis, and behavior analysis, to enable us to better understand your characteristics and buying behaviour and to provide other services better tailored to your needs;

8. Enabling us to better understand the demographics of our users;

9. Customer profiling and analyzing your purchasing preferences;

10. Making recommendations to you and other users of our service or goods and services that may interest you or them;

11. Auditing;

12. Making disclosures when required by applicable laws, rules and regulations;

13. Direct marketing of the products and services of the company, its related company, and its business partners;

14. Providing you with regular information, including details of relevant offers and rewards.

 

 

Direct marketing

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We have asked you for your consent before you have provided us with your personally identifiable information. After receiving your consent, you may receive from us telephone calls, email and electronic messages containing promotional materials from time to time. We mainly communicate with you through electronic messages, if you wish to unsubscribe the direct marketing communications, you can opt out from the mailing listing without any cost. Alternatively, you can reach our customer service by calling (852) 2366-9323 for un-subscription.

 

 

Retention of the information

 

In your dealings with us, we retain records of your online transactions for auditing purposes. Our general policy is to retain the information for a reasonable period.

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